Privacy Policy

Effective date: 20 July 2026
Last updated: 20 July 2026

Stefan Electric respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share personal data when you visit www.stefanelectric.com, submit an enquiry, communicate with us or otherwise interact with our website.

1. Who We Are

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the data controller is:

Stefan Electric
Calle Josep Salto 13, Local 6
08191 Rubí (Barcelona), Spain
Email: info@stefanelectric.com

2. Scope of This Policy

This Privacy Policy applies to personal data processed through this website and related business communications.

It does not apply to independent websites operated by Stefan Electric distributors, social-media platforms or other third parties. Those organisations have their own privacy policies.

3. Personal Data We Collect

3.1 Information You Provide

We may collect the following information when you contact us:

Your name
Email address
Company name and job title
Country or location
Product interests
Quotation, distribution or technical-support requirements
Information included in your message
Records of our correspondence with you

If you contact us regarding a distributor or business partnership, we may also collect information concerning your company and the proposed business relationship.

If Stefan Electric accepts job applications through the website or by email, we may collect contact details, CVs, employment history and other information submitted as part of the recruitment process.

Please do not provide sensitive personal data, such as medical, biometric, religious, political or trade-union information, through the website or contact form.

3.2 Information Collected Automatically

When you visit the website, we may automatically collect:

IP address
Browser and device type
Operating system
Pages visited
Date and time of access
Referring website
Website search information
Cookie identifiers
Server, security and error logs
Consent preferences
General website-usage information

4. How and Why We Use Your Personal Data

We process personal data for the following purposes:

4.1 Operating and Securing the Website

We process technical and server-log information to operate the website, maintain security, prevent fraud, troubleshoot problems and protect our systems.

Legal basis: Our legitimate interests under Article 6(1)(f) GDPR in operating a secure and reliable website.

4.2 Responding to Enquiries

We use your contact details and message to review and respond to product, quotation, distributor, technical-support or other business enquiries.

Legal basis: Taking steps at your request before entering into a contract under Article 6(1)(b) GDPR or our legitimate interests under Article 6(1)(f) GDPR in responding to business enquiries.

4.3 Managing Business Relationships

We may use business contact information to manage relationships with customers, distributors, suppliers and other commercial partners.

Legal basis: Article 6(1)(b) GDPR where processing is necessary for a contract or Article 6(1)(f) GDPR where it is necessary for legitimate business relationship management.

4.4 Complying With Legal Requirements

We may process information to comply with accounting, tax, regulatory, legal and record-keeping requirements.

Legal basis: Compliance with a legal obligation under Article 6(1)(c) GDPR.

4.5 Protecting Legal Rights

We may process information to establish, exercise or defend legal claims and to prevent misuse, fraud or security incidents.

Legal basis: Our legitimate interests under Article 6(1)(f) GDPR.

4.6 Website Analytics and Non-Essential Cookies

Where analytics or other non-essential technologies are enabled, we process related information only after receiving valid consent where required.

Legal basis: Your consent under Article 6(1)(a) GDPR.

You may withdraw your consent at any time through the website’s cookie settings.

4.7 Recruitment

If you apply for a position, we may process your information to assess your application and communicate with you.

Legal basis: Taking steps before entering into an employment contract under Article 6(1)(b) GDPR and applicable employment law.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember privacy preferences, understand website usage and provide selected website features.

Strictly necessary cookies may be used without consent where they are essential for the website’s operation or for remembering your privacy choices.

Analytics, advertising, embedded-media and other non-essential technologies will be used only after you provide valid consent where required by law.

The website may use Google Tag Manager to manage website tags. Google Tag Manager is a tag-management container, and the personal data processed will depend on the services configured through it.

You can accept, reject or manage non-essential cookies through the website’s cookie-consent tool. Withdrawing consent will not affect processing that occurred before the withdrawal.

A detailed cookie list should identify each cookie or technology, its provider, purpose, category and duration.

6. Contact Forms and Communications

When you submit the website’s contact form, we use your name, email address and message to respond to your enquiry and provide the requested information or support.

Required fields will be clearly marked. Please provide only the information necessary for us to handle your request.

If you provide information about another person, you must be authorised to do so and, where required, inform that person about this Privacy Policy.

7. Sharing Personal Data

We may share personal data with:

Website-hosting and IT-service providers
Cybersecurity and website-maintenance providers
Email and contact-form service providers
Authorised Stefan Electric personnel
Relevant Stefan Electric distributors or business partners when necessary to answer your request
Accountants, auditors, insurers, banks and professional advisers
Courts, public authorities, regulators and law-enforcement agencies where legally required
A buyer, investor or successor in connection with a proposed or completed business transaction

Service providers processing personal data on our behalf must process it only according to our instructions and provide appropriate confidentiality and security safeguards.

Stefan Electric does not sell personal data.

8. International Data Transfers

Some service providers, distributors or business partners may be located outside the European Economic Area (“EEA”).

Where personal data is transferred to a country not covered by a European Commission adequacy decision, we will use an appropriate legal transfer mechanism. This may include the European Commission’s Standard Contractual Clauses and supplementary safeguards where required.

You may contact us for more information about the safeguards applying to relevant international data transfers.

9. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected and to comply with applicable legal, accounting, security and dispute-resolution requirements.

Indicative retention periods include:

Contact enquiries: Up to 24 months after the enquiry is closed
Security and server logs: Normally between 30 and 90 days, unless required for a security investigation
Customer and contractual records: For the duration of the contract and applicable legal, accounting and limitation periods
Recruitment applications: Normally up to six months after the recruitment process ends, unless a longer period is legally permitted or separately agreed
Cookie-consent records: For the period necessary to demonstrate and manage consent

These periods may be extended where information is required for legal proceedings, regulatory requirements or the investigation of a security incident.

10. Your Data-Protection Rights

Subject to the conditions and limitations of applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to processing based on legitimate interests
Object to direct marketing at any time
Request data portability where applicable
Withdraw consent at any time
Lodge a complaint with a data-protection authority
Request human intervention where a decision is based solely on automated processing and produces legal or similarly significant effects

To exercise your rights, contact us at:

Email: info@stefanelectric.com

We may request information necessary to verify your identity. We normally respond within one month, although the GDPR permits an extension in certain complex circumstances.

Exercising your rights is generally free. However, we may charge a reasonable fee or refuse a request if it is manifestly unfounded or excessive, as permitted by law.

11. Right to Complain

You have the right to lodge a complaint with the Spanish Data Protection Agency or with the data-protection authority in the EU Member State where you normally live, work or believe a data-protection infringement occurred.

Spanish Data Protection Agency (AEPD)
Calle Jorge Juan, 6
28001 Madrid, Spain
Website: www.aepd.es

You may contact us first so that we have an opportunity to address your concerns. However, you are not required to contact us before submitting a complaint to a supervisory authority.

12. Data Security

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Access to personal data is limited to people and service providers who require it for legitimate business purposes and who are subject to appropriate confidentiality obligations.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If you believe your interaction with us is no longer secure, please contact us immediately at info@stefanelectric.com.

13. Children’s Privacy

The website is intended for business and professional audiences and is not directed to children.

We do not knowingly collect personal data from children through the website. If you believe that a child has provided personal data to us, please contact us so that we can investigate and, where appropriate, delete it.

14. External Links and Social Media

The website may contain links to third-party websites and social-media platforms, including Facebook, Instagram and LinkedIn.

Stefan Electric does not control how these third parties process personal data. When you visit an external website or social-media platform, its own privacy policy will apply.

Where third-party content is embedded directly into our website, non-essential connections will remain blocked until consent is provided where required.

15. Direct Marketing

We will send marketing communications only where permitted by applicable law.

Where your consent is required, marketing messages will be sent only after you have actively opted in. You can withdraw your consent or unsubscribe at any time by using the unsubscribe method included in the communication or by contacting us.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

We will not require you to agree to marketing as a condition of submitting a general product or support enquiry.

16. Automated Decision-Making

We do not use personal data collected through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide the information and safeguards required by law.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business activities, data-processing practices or applicable law.

The updated policy will be posted on this page, and the “Last updated” date will be revised. Where legally required, we will provide additional notice or request renewed consent.

18. Contact Us

For questions, complaints or requests relating to this Privacy Policy or your personal data, contact: